Terms of Service

Effective date: 12 August 2026 Last updated: 4 October 2026

These terms are a binding agreement between you and Tunnel Vision Gaming LLC, an Ohio limited liability company ("we", "us", "our"), and govern your use of Squad Tactics for REMATCH™ (the "app"). Contact: info@tunnelvisiongaming.com.

PLEASE READ §14 CAREFULLY. IT REQUIRES YOU AND US TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION. YOU CAN OPT OUT WITHIN 30 DAYS, AS §14 EXPLAINS.

You accept these terms by ticking the box when you first sign in, or when we ask you to accept an updated version. If you do not agree, do not use the app. The Privacy Policy explains how we handle personal data and forms part of these terms.

1. What the app is

A coaching tool for REMATCH teams: rosters, playstyle tags, formations, lineups, set pieces, tactics boards, game plans shared with your squad, a captains' chat, and a scheduler where players add their own hours.

Access is by invitation. A captain's account needs an invite code. A co-captain joins through a team owner's invitation, and a player through their team's sign-up link. Do not pass a code or link to anyone it was not meant for. We decide who has access and may withdraw it as §10 describes.

The app is in beta. It is an independent product, not affiliated with, endorsed by, or sponsored by REMATCH, Sloclap, Discord, Rematch Tracker, u.gg or Stripe. REMATCH and the other names here are trademarks of their owners, used only to say what the app works with.

1a. Plans and payment

The app has a free plan and paid plans. What each holds - how many teams, seats, players, boards and set pieces, and which features - is shown on the plans page inside the app, and the prices are shown before you pay. We may change plans and prices; a change to a price you are already paying takes effect at your next renewal, and we tell you first.

You must be at least 18, or the age of majority where you live if that is higher, to buy a plan, and you confirm you are allowed to use the payment method you give.

A new account starts on a 14-day trial of a paid plan, unless the same email has had one before. You give a card at the start; nothing is charged until day 15. Cancel before then from your account page and you pay nothing. A code that makes a plan free for good needs no card and no trial.

Automatic renewal. After any trial, your plan renews automatically at the end of each billing period you chose, at the price then in effect, and you authorize us and Stripe to charge your payment method for each period until you cancel. You can cancel at any time from your account page. Canceling takes effect at the end of the period you have paid for, and there is no refund for the rest of it. Changing plan is prorated by Stripe.

Payment is handled by Stripe, on Stripe's own pages. We never see your card. Stripe's terms apply to the payment itself. Prices do not include taxes unless they say so; you pay any tax that applies.

Promotion codes are honored as they are set up, with whatever limits they carry - a single use, an expiry, first-time accounts only - and we may withdraw a code at any time. A discount already applied to your subscription stays until we remove it or it runs out. A code has no cash value.

If a payment fails, Stripe retries for about two weeks and emails you. Your plan keeps working for 14 days from the first failed payment; after that, or when Stripe gives up, your account moves to the free plan. If you dispute a charge with your bank instead of contacting us, we may suspend the account while the dispute is open.

Nothing is deleted when a plan ends or shrinks. Whatever you built beyond the plan you are now on - extra teams, seats, players, boards, set pieces, share links, custom formations - stays, can be read and exported, and becomes read-only until you remove enough to fit or take a plan that holds it. The oldest of each kind keeps its place.

The beta plan. Accounts created during the beta hold every paid feature at no charge until a date we announce in the app at least 30 days ahead, with an email reminder before it. On that date, the choice above applies to them as it does to a new account: start a trial, or use the free plan. What they built stays, as described in the previous paragraph.

Players and co-captains are never charged; a team's plan is paid by its owner.

Except as these terms say or the law requires, payments are non-refundable.

2. Your account

You need a Discord account to sign in, and you must follow Discord's terms.
You must be at least 16, or the age of digital consent where you live if that is higher. If we learn that an account belongs to someone younger, we will delete it.
You are responsible for everything done under your account. Keep your sign-in to yourself, and tell us at once if you think someone else has access to it.
One person per account. Do not make a new account to get around a suspension, a plan limit or the one-trial rule.

3. Teams, co-captains and players

The account that creates a team owns it. The owner's plan covers the team, and the owner decides who co-captains it and can remove them at any time.
Co-captains can build, edit and delete the team's content as the app allows. The owner is responsible for what their co-captains do on the team.
Players who sign up through the team's link claim a roster name and enter their own hours. The team's captains can see and change those hours, unlink the name, and remove the player from the roster.
Disagreements between users - over who owns or runs a team, who is on its roster, or what it contains - are between those users. We may follow the app's own records, such as which account owns a team, and we are not responsible for the outcome. We may help, but we do not have to.

4. Your responsibility for player data

The app exists so you can record information about other people. This is the most important obligation in these terms.

Record in-game handles, not real names. Identify each player by their Steam, Xbox, or PlayStation handle. The app does not check this and cannot, so it is your call every time. A handle keeps the roster useful while making a leaked plan far less revealing about a real person, which matters because share links are meant to be forwarded.

You are responsible for the player data you enter. Under privacy laws that use the term, you are its "controller": you decide what is collected about your players and why. We store and process it on your behalf, to run the app as these terms describe. By entering data about a player you confirm that:

you have a lawful basis for recording it, since you coach them, they know the team keeps a roster, and the information is relevant to that;
you have a parent's or guardian's permission where the player is a minor;
you follow the privacy and data-protection laws that apply to you;
your notes are things you could defend saying to that player's face. Assume they will read them. Much of it is shown on shared plans by design;
you will handle their requests to see, correct, or remove their information.

Scouting. Notes on an opposing team may cover how its players play REMATCH, under their in-game handles. Do not record anyone's real-world identity, contact details or private life.

You must not use the app to record information about people you do not coach or play against, or to store anything about a person that is unlawful, harassing, or defamatory.

If a player asks us directly to remove their data, we will pass the request to you and expect you to act on it promptly. If you do not, we may remove the data or your access.

5. Acceptable use

Do not:

try to reach another team's roster, plans or data, or anything you have not been given access to;
probe, scan, or attack the app or its infrastructure, or try to guess or get around an invite code, sign-up link or PIN;
automate access, scrape it, or overload it with requests;
copy, decompile or reverse engineer the app, except as the law allows;
upload malware, or content that is illegal, infringing, hateful, harassing, sexual, or that exposes someone's personal information;
impersonate anyone, or misrepresent your connection to a team;
get around plan limits, the trial rules or a suspension;
resell or rebrand the app, or present it as your own;
use the app in breach of any law that applies to you.

Security research is welcome if you tell us privately first and do not touch anyone else's data.

6. Share links

A share link publishes a read-only plan that anyone holding both the link and your team's captain PIN can open without signing in. That is what it is for.

You choose to create each link. You can revoke it at any time, or extend it while it still works.
A new link stops working 90 days after it is created or last extended. Links created before share links had an expiry keep working until you revoke them.
A shared plan shows both sections, Defense and Attack, with your players' names, playstyle tags, the instructions you wrote, any team notes you marked as shown, and your Discord name and avatar.
The captain PIN is your responsibility. The app generates one when you create your team, and will not create a link without one. Read it out rather than pasting it beside the link, keep it out of public channels, and change it when someone leaves the squad. Changing it locks out everyone who had already entered the old one.
A short PIN is a speed bump, not a lock. It stops a casually forwarded link from working. It will not stop someone determined who already has your token. Do not put anything in a plan that would genuinely harm you if it got out, and revoke the link after the match if it is sensitive.
Once you share a plan, what others do with it is outside our control. We are not responsible for a link or PIN being forwarded, guessed or leaked, or for what anyone does with a plan they have seen.

7. Your content

What you enter stays yours. We claim no ownership of your rosters, formations, lineups, notes, messages or instructions.

You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, back up, transmit, display and process your content, and to make exports and videos of it, as needed to run, secure and improve the app; to show it to the people you share it with - your co-captains, your players, and anyone who opens a share link with its PIN; and to comply with the law. The license ends when you delete the content, except for copies in backups until they roll off, and for what others already received.

You confirm that you have the right to everything you enter, and that it does not break the law or anyone else's rights.

We do not review content before it is posted and are not responsible for what users enter or say to each other. We may remove content, or limit access to it, if we believe it breaks these terms or the law, but we do not have to.

Feedback. If you send us ideas or suggestions, we may use them freely and without owing you anything.

The app is ours: its code, design, name, logos, formation presets and playstyle tag catalog. These terms give you a personal, non-transferable right to use the app while they apply, and nothing more.

8. Copyright complaints

If you believe content in the app infringes your copyright, send a notice to our designated agent:

Copyright Agent, Tunnel Vision Gaming LLC
6545 Market Ave. North, Ste 100, Canton, OH 44721
Phone: (419) 851-5929
Email: info@tunnelvisiongaming.com

Include: your contact details; a description of the work; where in the app the infringing content is; a statement that you believe in good faith the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you own or may act for the owner of the copyright; and your physical or electronic signature. We respond to notices that meet the U.S. Digital Millennium Copyright Act, may remove the content, and end the accounts of repeat infringers.

9. Other services

The app relies on services run by others - Discord for sign-in, Stripe for payment, and the hosting, database, email and live-update providers named in the Privacy Policy. Their terms apply to them, and we are not responsible for their availability or what they do. Links to other sites, such as a player's Rematch Tracker or u.gg profile, are not ours and we do not vouch for them.

10. Availability and ending access

The app is a beta product with no uptime guarantee, no service level, and no support commitment. We may change, break, or remove features, and take the app down for maintenance, without notice.

If we shut the app down for good, we will give you at least 30 days' notice where we can, and a chance to export your data, and we will refund the unused part of any period you have paid for. Keep your own copy of anything you cannot afford to lose; rosters and lineups export to CSV.

You can stop using the app at any time. You can delete your teams from inside the app, and delete your whole account from your account page, without asking us and without waiting. It is immediate and it cannot be undone. See Your Data.

We may suspend or end your access at any time, with notice where practical: if you break these terms, if your use puts the app or other people at risk, if the law requires it, if you do not pay, or for any other reason. If we end a paid account for a reason other than your breach of these terms, we refund the unused part of the current period. Otherwise, ending access, or deleting your account, cancels any paid plan at once with no refund. Ending access takes effect on your very next request.

On termination we delete your data as described in the Privacy Policy. The sections that by their nature should survive - including §4, §7, §11, §12, §13, §14, §15 and §17 - survive it.

11. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY OR QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DATA WILL NOT BE LOST, OR THAT IT WILL MEET YOUR NEEDS. TACTICAL ADVICE YOU WRITE WITH IT IS YOURS, NOT OURS, AND WE MAKE NO CLAIM THAT YOUR TEAM WILL WIN.

12. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OPPORTUNITIES OR MATCHES, HOWEVER CAUSED, EVEN IF WE WERE TOLD THEY WERE POSSIBLE;
WE ARE NOT LIABLE FOR CONTENT USERS ENTER OR SHARE, FOR ANY USER'S CONDUCT, FOR A PLAN OR PIN BEING FORWARDED OR LEAKED, FOR OTHER SERVICES (§9), OR FOR UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA THAT WE COULD NOT REASONABLY PREVENT; AND
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US$50.

These limits are an essential part of the bargain between us, and apply whatever the legal theory of the claim. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer in a country whose laws give you rights these terms cannot take away, those rights are unaffected.

13. Indemnity

To the extent the law allows, you will defend, indemnify and hold harmless Tunnel Vision Gaming LLC and its members, managers, employees and agents against any claim, loss, liability, damage, cost or expense, including reasonable attorneys' fees, arising from: content you enter or share, including data about players and opponents; your breach of these terms or of any law; your share links and PINs; or your dealings with other users. We may take over the defense of a claim at our own cost, and you will cooperate with us.

14. Disputes and binding arbitration

Talk to us first. Before starting arbitration or a lawsuit, the party with the dispute must send the other a written notice describing it and the relief wanted - you to info@tunnelvisiongaming.com, us to your account's email address. Both sides will try in good faith to settle it within 60 days, and any deadline for bringing the claim is paused meanwhile.

Agreement to arbitrate. If it is not settled, any dispute, claim or controversy between you and us arising out of or relating to the app, these terms or the Privacy Policy - including whether this agreement to arbitrate applies or can be enforced - will be resolved by binding individual arbitration, except that:

either of us may bring an individual claim in small-claims court, if it qualifies, in Ohio or in the county where you live; and
either of us may ask a court for an injunction to stop infringement or misuse of intellectual property, or unauthorized access to the app.

The arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Hearings may be held by video, or in person in Ohio or in the county where you live. Fees are paid as those rules provide. The arbitrator may award the same individual relief a court could, but only to you or us individually.

CLASS ACTION AND JURY WAIVER. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL, AND AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

Many claims at once. If 25 or more similar demands are filed against us by or with the help of the same lawyers or organizations, they will be administered in batches of up to 50, one batch at a time, each before a single arbitrator, with fees charged per batch where the rules allow.

Opting out. You can opt out of this section by emailing info@tunnelvisiongaming.com within 30 days of first accepting these terms, or within 30 days of accepting the version that first contained this section, with your name, your Discord name, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these terms.

If part of this fails. If the class action waiver is found unenforceable for a claim, that claim alone goes to court under §15, after any arbitrable claims are decided. A claim for public injunctive relief, where the law does not allow it to be waived, goes to court after the individual claims are arbitrated.

Changes. If we change this section after you have accepted it, you may reject the change by emailing us within 30 days, and the version you last accepted continues to apply to you.

15. Governing law and courts

These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs §14. Any dispute not resolved by arbitration will be heard only in the state or federal courts located in Ohio, and you and we consent to their jurisdiction. If you live in a country whose laws give you protections these terms cannot override, they still apply to you.

To the extent the law allows, any claim relating to the app or these terms must be brought within one year after it arises, or it is permanently barred.

16. Changes to these terms

We may update these terms. The date at the top will change. For a material change, we will ask you to accept the new version before you continue using the app; other changes take effect when they are posted.

17. General

Entire agreement. These terms, the Privacy Policy, and the plan and price shown when you pay are the whole agreement between you and us about the app.
Severability. If any part is found unenforceable, the rest stays in force, and that part is enforced as far as it can be.
No waiver. Not enforcing a part of these terms is not giving it up.
Assignment. You may not transfer these terms. We may transfer them, including as part of a merger, acquisition or sale of assets.
Events beyond our control. We are not responsible for failures caused by events beyond our reasonable control, such as outages at our providers, attacks, or natural disasters.
Notices. We may give you notice by email to your account's address or in the app. You give us notice by email to info@tunnelvisiongaming.com. Legal process may also be served on our registered agent in Ohio. You agree to receive agreements and notices electronically.
No third-party beneficiaries, except as §13 says.
Relationship. Nothing in these terms makes us partners, employer and employee, or agents of each other.
Interpretation. Headings are for convenience. "Including" means "including without limitation". If a translation conflicts with the English version, the English version controls.

18. Contact

Tunnel Vision Gaming LLC, info@tunnelvisiongaming.com